R.R. Donnelley’s business results proved that even in challenging economic times, a company grounded in honesty, safety, diversity and open communications can improve their business. R.R. Donnelley continues to invest in its people, processes and customers.
R.R. Donnelley provides products and services across the communications value chain. We help customers around the world prepare and produce effective communications and then efficiently deliver them. -To strengthen R.R. Donnelley’s offerings in 2002, we expanded our premedia products and services and introduced innovative telecommunications and technology solutions. -R.R. Donnelley’s increasingly efficient logistics business grew package volumes 26 percent in 2002.
R.R. Donnelley has a strong presence in North America and serves key markets in Europe, Latin America and Asia. In 2002, we opened the Shenzhen Donnelley Bright Sun printing plant in Shenzhen, China, to reach the China market and produce there for export to other countries.
We recognize that our employees are what make R.R. Donnelley the number one printer in the United States and have developed numerous programs to make this an enjoyable place to work.
We are committed to the safety of our employees around the world, leading our industry in providing a safe workplace and protecting the environment. Because education and training are essential, R.R. Donnelley provides access to internal and external professional development and education opportunities and experiences for employees.
To ensure that our employees are treated fairly, we support Inclusion Councils to bring positive changes to the workplace and the community. Council members meet regularly to implement local programs, discuss successes and learn from one another.
Our external communications effort is equally important in maintaining the trust and respect of our stakeholders, including our vendors, customers and the communities in which we live and work.
The R.R. Donnelley Foundation, identifies meaningful ways to give back to our communities in support of the written word, children and youth. Last year, the Foundation provided grants for local high schools, donated books to more than 30 communities and helped fund an expanding library. Our outreach includes sponsoring college scholarships for children of employees, and a program so secondary-school-age students who are children of employees in non-U.S. locations can study abroad for ten months.
These programs are just a few of the reasons we were named: -No. 1 in Fortune magazine’s “America’s Most Admired Companies” for our industry for the second consecutive year. -One of the “50 Best Companies for Latinas to Work in the U.S.” in LATINA Style Magazine in 2001 and 2002. -The Better Business Bureau Torch Award For Marketplace Ethics winner from the Bureau's Chicago and Northern Illinois chapter.
While we believe strongly in our products and our services, it’s our relationships with customers, employees, suppliers and the community are what make the company what it is today. For more than 135 years, R.R. Donnelley has relied upon the highest ethical standards to guide us. This can be evidenced from our vision statement, commitment to our employees and relationship with the communities surrounding us.