
Company: Omniture, Inc. Company Description: Omniture is the pioneer of next-generation web analytics and is the most experienced provider of adaptable solutions to large, complex websites. Omniture develops and markets SiteCatalyst, which has been designed specifically for the needs of enterprise companies to monitor visitor and commerce activity, identify specific points of change, and drive business decisions that increase ROI. Nomination Category: Organization Awards Categories Nomination Sub Category: Best Sales Organization
Nomination Title: Omniture, Inc. Sales Organization
Tell the story about what this nominated functional organization achieved in 2003 (up to 500 words). Focus on specific accomplishments, and relate these accomplishments to past performance or industry norms. Be sure to mention obstacles overcome, innovations or discoveries made, and outcomes:
2003 was a banner year for Omniture’s Sales Organization. The team achieved overall sales growth of 370% versus 2002 while capturing such accounts as Walmart.com, Nike, Macromedia, Ameritrade, General Motors, Tiffany & Company, CBS Sportsline, New York Times, Oracle, Intel and over 100 others. However, the strategic nature of the sales growth is perhaps more important than the number itself. In evaluating how to reach and exceed their goals, the team setout to accomplish several key objectives:
- Increase adoption within the existing customer base. - Increase average transaction size of each sale for new customers - Target key accounts that would not only provide significant revenue to Omniture, but would be crippling losses to the competition.
Chris Harrington was hired in January 2003 to head up this team. He restructured the sales organization from an entirely "on the road" team to a more focused tiered selling approach. This involved creating an in-house sales team that could support the sales efforts of a reduced number of outside sales executives. This was done without increasing the overall size of the organization.
As a result of their 2003 accomplishment, the Omniture Sales Organization has able to reach the following milestones: - 5 of Omniture's largest accounts increased their usage of the product by over 85% during 2003. - The average transaction size increased in 2003 by over 120%. - 7 of the 9 very strategic and top accounts held by competitors in 2002 were fully captured by Omniture in 2003. - Achieved 188% of Annual Quota.
List hyperlinks to any online news stories, press releases, or other documents that support the claims made in the section above. IMPORTANT: List each link on a separate line, begin each link with http://, and enclose each link in square brackets; for example, [http://www.website.com]:
http://www.omniture.com/press.html Notable Announcements: December 2003 Omniture’s SiteCatalyst™ 9.5 Recognized by Software & Information Industry Association as Codie Awards Finalist
October 2003 Omniture Recognized as one of the Fastest Growing Companies in North America by Inc. 500 and Deloitte Technology Fast 500
August 2003 Omniture Closes Record Quarter Exceeding Plan by More than 100%
March 2003 Omniture Demonstrates Industry Leadership Through Growth and Profitability
http://www.omniture.com/awards.html Notable Accomplishments Inc. 500 Omniture is ranked as #185 on the Inc 500 with a 1012% revenue growth over five years. "The entrepreneurs you'll find on the Inc. 500 have the type of attitude we need to get this economy moving again," said Inc. editor-in-chief John Koten. "For them, a tough market is not an excuse for poor performance, but an opportunity to innovate and rise above the competition."
Deloitte & Touche Technology Fast 500 Omniture ranked as number 289 on the Deloitte Technology Fast 500. "Because the Deloitte Technology Fast 500 measures sustained revenue growth over five years, being one of the 500 fastest growing technology companies in North America is an impressive achievement," said Mark Evans, national managing partner of Deloitte's Technology, Media & Telecommunications Group. "Omniture deserves a lot of credit for its remarkable growth."
http://www.omniture.com/case_studies.html Notable Case Studies: Discovery Channel Discovering Marketing ROI and Improving Ecommerce Performance SiteCatalyst is critical to measuring and tracking retailers' online objectives to improve ROI. Learn about Discovery's Five Keys to Converting Visitors to Buyers that lead to a 35% increase in overall site-wide revenues by using SiteCatalyst.
Half.com Half.com Gets a 15% Conversion Rate Increase by Using SiteCatalyst Creating a marketplace where buyers and sellers can interact is critical to an online retailing site's business. Learn how Half.com uses SiteCatalyst to track activity, spot usage trends and make changes to influence visitor purchases.
MyFamily.com Changing the Mindset Being able to access the right information can be the key to making the decisions that help achieve objectives. No data can leave your online business in a state of marketing paralysis. Learn how using SiteCatalyst changed the mindset of MyFamily.com to one of empowerment.
MediaNewsGroup MediaNews Group Simultaneously Tracks Multiple Sites With SiteCatalyst SiteCatalyst provides a premium combination of functions, features and web analytic accuracy. See how MediaNews Group found a solution that enabled them to evaluate web site performance and consumer behavior on a corporate, regional or local property perspective as well as across published content sections.
American Marketing Association Finding Validation in Site Traffic Reporting It is critically important for site owners to accurately understand user utilization of the site in order to gauge customer satisfaction. Find out how inaccurate log file reporting distorted the American Marketing Association's decision making ability over 500%. And learn how they are now able to keep inventory in stock and make educated web site design changes with SiteCatalyst™.
http://www.omniture.com/customers.html Customer Quotes: Maytag The leading producer of home and commercial appliances "A large portion of our online consumers use our website for researching new appliances. The Appliance Finder is an intelligent search tool that uses specific information from the consumers to recommend particular products best suited for their needs. It is important to our business that we understand what type of features our customers want the most. In addition, we want to know what products the Appliance Finder recommends the most and how consumers respond to those recommendations. SiteCatalyst™ does all of this for us. At any time of the day, we are able to get up-to-the-minute, accurate information that helps us make better business decisions." - Senior Director of e-Business
Gannett The USA's largest newspaper group "SiteCatalyst gives Gannett andUSA Today Careers a greater ability to capture an accurate and complete picture of our web audiences and traffic dynamics. For example, the new weekly reports will let us report our site traffic in whichever way our advertisers most prefer. As a large collection of sites, we also appreciate the new features for aggregating site traffic and creating access levels for different users of our traffic statistics." - Online Technology Specialist
Handspring A leading innovator in personal communications and handheld computing "We now have access to accurate, real-time traffic reporting data. We have been able to use SiteCatalyst to identify key usability issues on our site and correct them, as well as measure the effectiveness of our merchandising and online marketing campaigns. This has allowed us to optimize both the performance of our site and ad spending, increasing traffic, conversion and consequently sales and revenue." - Senior Manager, Online Sales
MediaNews Group One of the nation's Top 10 newspaper firms, operating over 49 daily newspapers in 12 states and over 168 different web sites. "With the challenge of tracking and aggregating data from 180+ web site addresses for 49 different media properties, we require a web analytics solution that allows us to view all the data as a whole, as well as on a regional and individual publication scale. SiteCatalyst's Multi-Site Roll-ups functionality does this and allows us to easily analyze the 'big picture,' as well as the granular detail of all our online holdings. Our hunt for a new web analysis tool initially began because our needs had outgrown our existing solution. Because of the large number of web sites we operate, we required a solution that provides easy maintenance, comprehensive data reporting and the ability to download statistics on a weekly basis. After intensive research and conferring with other media organizations, SiteCatalyst's model and proprietary technology delivered a solution that could be easily customized to fit our unique needs." - Vice President
Aveda One of the world's leading manufacturers and marketers of quality skin care, makeup, fragrance and hair care products "Before using SiteCatalyst, Aveda was only getting basic traffic information pulled from our log files. Now we get a complete, real-time snapshot of our traffic from month to month, as well as details of where our visitors are going and the frequency of their visits. It is great taking back numbers to our sales and marketing departments, demonstrating the value of visitors who used the salon finder and translating that data into customers actually going to the salons and making purchases!" - Director of New Media
Provide a brief (up to 100 words) biography about the leader(s) of this nominated functional organization:
Christopher Harrington is the Vice President of Sales at Omniture. Mr. Harrington brings over 14 years of experience in direct sales and sales leadership to Omniture. As vice president of sales at Omniture, Harrington is responsible for managing all direct sales efforts worldwide. Prior to joining Omniture, Harrington acted as vice president of sales for Domain Systems, an enterprise software systems integrator and software development organization, where he was called upon to help with the development of the company's sales and revenue development strategies. Prior to Domain Systems, Harrington held the position of vice president of sales for RichFX, a visual merchandising and e-learning solutions provider, and Viewpoint, a Computer Associates company.
|